1. What is the login address for Tradeshift? tradeshift.com
2. How to obtain access to Tradeshift for invoicing Michelin?

Send the following information to request access to Tradeshift:

• Name of company
• Company tax ID
• Contact name
• Email address to be used for Tradeshift login
• Admin email address if you already have a Tradeshift account

By region:

North America – Einvoice.onboarding@michelin.com

Central America – mx-einvoice.onboarding@michelin.com

South America – BR-einvoice.onboarding@michelin.com

Europe – compte-fonction.michelin-purchasing@michelin.com

Asia – TBD

1. How do I submit invoices with a Purchase Order?

Login to Tradeshift at http://go.tradeshift.com

Click on the Document Manager

Clear all Filters

Search for the Purchase Order number that you will invoice against in the Search bar

Select the Purchase Order by clicking the checkbox

Click the 3 dots on the right under Actions

Click DOCUMENT OPTIONS

Click CREATE INVOICE

Fill in the INVOICE NUMBER, revise the ISSUE DATE to the true Invoice Date

Scroll down to the invoice line.  Do not change the Description.  If necessary revise the quantity or price (do not change the format of the line).  If price is $1 then only revise the quantity.

Click in the tax box to open a menu of tax options (including adding a fixed tax amount).  Choose a pre-populated tax or choose Fixed tax amount to manually populate the amount.

Add freight or other charges by clicking +Add Header Charge

Caution:  do not add any additional lines

Attach the invoice then click Submit.

Don’t forget to email the invoice to your Michelin contact for approval.

1. My invoice was rejected, how do I correct it? Once an invoice is submitted it cannot be revised.  If the invoice is rejected, you may resubmit the corrected invoice by adding an “A” to the end of the invoice number.  If the invoice is incorrect but not rejected, please submit a credit then submit a corrected invoice.
2. Where can I find instructions for Tradeshift

Detailed Instructions begin on p 5

1. How do I submit invoices without a Purchase Order? I need a Michelin ID to submit my invoice.

Instructions begin on p 26

1. How do I create a ticket with Tradeshift?

https://support.tradeshift.com/requests/new

1. Troubleshooting common errors in Tradeshift.

See page 41

a . Where do I login to i-Supplier portal? michelinb2b.com

b. When I login to iSupplier Portal I get “Invalid Login” error or to Request a password reset.

Please send an email to i-supplierportal.mna@michelin.com to request a password reset by providing the following information:

• Full Name:
• Company Legal Name:
• ISP user ID (email):
• Screenshot of the error message

c. When I login to iSupplier Portal I get “Unable to Authenticate Session” error.

• Please Close all the open Browsers and then login to Portal again from michelinb2b.com

d. When I login to iSupplier Portal I get “Cannot reach this page” or “Invalid URL”

Please perform the below steps:

• Clear cache and cookies
• Clear favorites
• Connect through B2B
• Connect through different browser
• Connect through a different computer as well as a different proxy connection
• Confirm ports 8033 and 443 are enabled for browsing (Have your local IT department confirm this information)

e. When I click on here button on Collaboration Network page, I get “Page cannot be displayed” error.

You will get Page Cannot be displayed error due to couple of reasons

iSupplier Portal uses couple of ports on supplier’s computer and they need to have these ports open Otherwise you get Page cannot be displayed error

Firewall might be blocking iSupplier portal.

In both the cases, please check with your IT Help Desk. Below is the information they would need.

==========================================================

The concerned IP is 141.194.0.124.

Ports 443 and 8033 have to be opened to have full access to iSupplier Portal.

Protocol used is HTTPS only.
==========================================================
Below is the DNS information of iSupplier URL:

Server:                9.0.146.50
Address:        9.0.146.50.53

Non-authoritative answer:
Name:        ispna.michelin.com
Address: 141.194.0.124

f. When I login to application, I get an “Unexpected Error Contact System Administrator” message.

Please call 864 458 4822 ext.7784324 (iSupplier Portal Help Desk) or send an email to i-supplierportal.mna@michelin.com for any unexpected errors you see on the portal.

g. When I click on magnifying glass beside any field in the iSupplier portal, I do not see any popup window.

Please turn off the pop up blocker on your browser and try again.

h. When I click on magnifying glass beside any field I get a pop up window; however, when I select a value and click on the submit button (or click on auto copy button) on the pop up window it does not perform anything.

Please close all the browsers and login to application again. After logging in perform below steps.

1. Click on the Preferences link on the home page.
2. Go to General > Display Preferences
3. In the Accessibility Section, Select None for Accessibility Features
4. Click on Apply

*If you have any questions or need any help regarding any ISP issues please contact iSupplier Help Desk @ 864 458 4822 ext.7784324 / i-supplierportal.mna@michelin.com

• Criteria for a Michelin supplier
• Share your Company details (links to Become a Supplier page)

• Link to share an innovation form Idées et innovation : soumettre une solution innovante – Direction des Achats de Michelin

a. How to submit an invoice

Michelin has moved to an e-invoicing platform – see Tradeshift mentioned earlier in this section

b. How to check invoice status on Tradeshift

In Document Manager, click on the Gear at bottom right, click Status Message and Save.  The Status Message is now added to your Document Manager view.

c. Inquire about payment status

By region:

North America – p2p.support@michelin.com

Central America –p2p.support@michelin.com

South America – ap.sa@michelin.com

Europe – ap.eu@michelin.com

China – michelin_AP_CHN@michelin.com

Thailand – sujittra.nartboon@michelin.com

India – michelin@service-now.com

d. How to update supplier information (company name, address, banking information)

By region:

North America – p2p.support@michelin.com

Central America –p2p.support@michelin.com

South America – ap.sa@michelin.com

Europe – ap.eu@michelin.com

China – michelin_AP_CHN@michelin.com

Thailand – tungtanawanich.pensiri@michelin.com

India – michelin@service-now.com

a. How to establish a punchout catalog connection with Michelin
Our procurement system is Oracle ERP iProcurement using either cXML or Oracle native XML to you punchout catalog/ e-commerce website and to start the setup process we mainly need the below form info

What is a punch out catalog?
Punchout Catalog (or punch out catalog) is an e-procurement solution that provides access to the supplier’s catalog from the vendor’s website interface. In other words, a customer “punches out” a procurement application to the original site, gets access to the supplier’s catalog, and has the ability to add items to the shopping cart.
With this setup the supplier does not receive the order when a customer makes a purchase. Instead, all items from the shopping cart are processed within the buyer’s e-procurement system. The customer might not even notice that he had entered another site’s catalogue.
In more technical terms, a punchout catalog is an online vendor catalog that has been enhanced via an open catalog interface to support PunchOut Procurement associated with a PunchOut website. The punchout ecommerce solution enables the direct connection between ERP or an e-procurement system of the buyer and the storefront of the supplier.
A punchout catalogue is a convenient way for customers to browse suppliers’ catalogues and place orders from within their existing e-procurement system.

How does punch out catalog work?
Punchout catalogue is based upon an Open Catalog Interface(OCI), one of the standard formats used by SAP Supplier Relationship Management, ORDIGES Purchase-to-Pay, Microsoft Dynamics AX and other ERP/Purchasing Systems, which connects to external punch out online catalogs.
When a customer leaves the buyer’s site, the punchout sends the login request and connects the buyer’s and supplier’s systems. The storefront displays items, prices, description, purchase terms, and other information, so the customers can add the requested items to their shopping cart. Then the cart is brought back to the buyer’s e-procurement system as a requisition and is processed using the company’s standard system workflow steps and financial approvals. The order is sent to the supplier after the purchase has been approved by the buyer.

What is PunchOut Procurement?
Punchout procurement is a type of interaction between a vendor’s web storefront and a buyer’s procurement application. It can include business-to-business (B2B), business-to-consumer (B2C) or business-to-government (B2G) communications.

What is a punch out website?
A punchout site is an ecommerce website that lets a buyer make purchases from a supplier’s website through the Buyer’s own procurement application. The PunchOut Website has the ability to communicate directly with the buying organization’s procurement system through cXML. cXML allows programs to modify and validate documents without prior knowledge of their form. The Buying organization exits or “punches out” of their company’s system and links to the supplier’s web-based catalog to select and add items to their shopping cart. Pertinent information about the transaction is delivered to the appropriate channels during the connection.

What is a Supplier Catalog?
Supplier’s catalog is a seller’s itemized listing of products for sale. Such catalogs can be connected and maintained as punchout catalogs on a buyer’s website and be available to the larger target audience. A buyer displays the full range of suppliers’ products on their own website with pricing and description taken from the suppliers’ system.

Why is it valuable?
A Punchout website eliminates the Buying organization’s need to import supplier catalogs directly into their procurement system thereby saving time and expense.
Punchout Catalogs allow displaying the pricing, items amount and products availability in real-time without the need to track updates in the buyers’ catalogs.
The punch out catalog increases order accuracy and speed of processing, and these factors always affect the customers’ loyalty and satisfaction.
https://virtocommerce.com/glossary/punchout-catalog
https://www.punchout2go.com/

b. How to connect with S’MART marketplace – contact Proactis – waiting for information